1.Easy
What is closed-loop communication?
- ASending a message to the team without waiting for any reply or confirmation
- BCommunication that only happens in a closed room
- CThe receiver repeats the message back and the sender confirms it is correct
- DWriting every message in the patient’s chart only
2.Easy
What are the three parts of the Universal Protocol for preventing wrong-site surgery?
- AConsent, anesthesia and a recovery room check
- BSponge count, instrument count and needle count
- CHand hygiene, gowning and gloving
- DPre-procedure verification, site marking and a time-out
3.Easy
Which procedure requires surgical asepsis (sterile technique)?
- AMeasuring blood pressure on the upper arm
- BInserting an indwelling urinary catheter
- CGiving an oral medication through the mouth
- DGiving a bed bath
4.Medium
A family member tells the nurse, “My father is not himself. Something is wrong.” The hospital has a family-activated rapid response system. What is correct?
- AThe family can call the rapid response team if they are worried and staff have not responded
- BThe family must wait for the next scheduled ward round to raise the concern with a doctor
- CThe family should call emergency services from outside the hospital
- DOnly doctors may call the rapid response team
5.Medium
When is a prophylactic antibiotic usually given to prevent a surgical site infection?
- AOnly if a fever develops after surgery
- BOne week before surgery
- CWithin about 60 minutes before the incision
- DThe day after surgery, once the wound is closed
6.Medium
Before a defibrillator shock is delivered, what must the person operating it do?
- AKeep the oxygen mask on the patient’s face, held against the chest
- BAsk a colleague to hold the paddles in place
- CCall “all clear” and check that nobody is touching the patient or bed
- DHold the patient’s hand to keep them still
7.Hard
A patient with a common cold asks for antibiotics “to be on the safe side”. Which response is best?
- AExplain that antibiotics do not work on viruses and overuse breeds resistant bacteria
- BAsk the provider to prescribe antibiotics anyway so that the patient is reassured
- CTell the patient that antibiotics will shorten the cold by several days
- DSuggest using leftover antibiotics from a previous illness
8.Hard
According to the “Swiss cheese” model of error, why do errors reach patients?
- AOne careless person makes a mistake that no system could stop
- BWeaknesses in several layers of defense line up at the same time
- CPatients often do not follow their care instructions
- DTechnology fails more often than people do
Answer key
- 1. C · The receiver repeats the message back and the sender confirms it is correct
- 2. D · Pre-procedure verification, site marking and a time-out
- 3. B · Inserting an indwelling urinary catheter
- 4. A · The family can call the rapid response team if they are worried and staff have not responded
- 5. C · Within about 60 minutes before the incision
- 6. C · Call “all clear” and check that nobody is touching the patient or bed
- 7. A · Explain that antibiotics do not work on viruses and overuse breeds resistant bacteria
- 8. B · Weaknesses in several layers of defense line up at the same time
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