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Name: ____________________ Date: ____________
1.Easy
Which of these is a sales promotion?
AA sponsored sports team
BA press release about a new factory
CA "buy one, get one free" offer
DA TV advertising campaign
2.Easy
Market share is:
AThe number of shares a firm has issued
BThe number of markets or countries a firm operates in
CA firm's sales as a percentage of total market sales
DThe profit a firm makes per customer
3.Easy
A brand is:
AThe factory where products are made
BA name, sign or design that identifies a seller's products and distinguishes them
CA legal contract with customers
DThe cheapest product in a category
4.Medium
Content marketing mainly aims to:
AAttract and keep an audience by offering useful or entertaining content
BInterrupt viewers with as many adverts as possible
CReplace all customer service with chatbots
DReduce product prices for loyal customers
5.Medium
Positioning refers to:
AThe order of products in a catalogue
BHow a brand is perceived relative to competitors in customers' minds
CWhere products are physically placed on shop shelves and in store displays
DThe geographical location of the company
6.Medium
What is the usual order of stages in the consumer buying decision process?
ANeed recognition, information search, evaluation of alternatives, purchase, post-purchase behaviour
BPurchase, need recognition, information search, evaluation of alternatives, post-purchase behaviour
CInformation search, need recognition, purchase, evaluation of alternatives, post-purchase behaviour
DEvaluation of alternatives, need recognition, information search, purchase, post-purchase behaviour
7.Hard
A firm launches a cheaper version of its best-selling product. Total sales rise slightly, but sales of the original fall sharply. What has happened?
ACannibalisation of the original product's sales
BA pull strategy failure
CSuccessful market development into a new segment
DBrand dilution by a competitor
8.Hard
Geoffrey Moore's "chasm" in technology markets refers to the gap between which adopter groups?
AInnovators and early adopters
BEarly adopters and the early majority
CEarly majority and late majority
DLate majority and laggards
Answer key
1. C · A "buy one, get one free" offer
2. C · A firm's sales as a percentage of total market sales
3. B · A name, sign or design that identifies a seller's products and distinguishes them
4. A · Attract and keep an audience by offering useful or entertaining content
5. B · How a brand is perceived relative to competitors in customers' minds
6. A · Need recognition, information search, evaluation of alternatives, purchase, post-purchase behaviour
7. A · Cannibalisation of the original product's sales
8. B · Early adopters and the early majority
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