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Name: ____________________ Date: ____________
1.Easy
In Maslow's hierarchy of needs, which needs are at the base of the pyramid?
ASelf-actualisation needs
BPhysiological needs
CSafety needs
DEsteem needs
2.Easy
What does B2B marketing mean?
ASelling directly to individual consumers for personal use
BMarketing between two brands of one company
CSelling only through online platforms
DSelling products or services to other businesses
3.Easy
Search engine optimisation (SEO) aims to:
ABlock competitors' websites in search engines
BImprove a website's position in unpaid search results
CBuy paid adverts that appear at the top of search results
DSend marketing emails to many users
4.Medium
A fast-food chain changes its menu in each country to suit local tastes. This international strategy is called:
AExporting
BAdaptation
CStandardisation
DLicensing
5.Medium
A company publishes articles on its own blog. In the paid, owned and earned media model, this is:
AShared paid media
BEarned media
COwned media
DPaid media
6.Medium
Psychographic segmentation divides customers by:
ALifestyle, values and personality
BPurchase frequency only
CAge and income only
DCountry and climate
7.Hard
A survey asks: "Don't you agree that our excellent staff are very helpful?" What is the main problem?
AIt is a leading question that pushes respondents towards agreement
BIt asks about two unrelated products
CIt is too short to be understood
DIt is an open question that is hard to analyse
8.Hard
Which metric best shows the efficiency of acquiring customers through online advertising?
AThe number of likes on posts
BTotal impressions only
CCustomer acquisition cost compared with customer lifetime value
DThe number of employees in marketing
Answer key
1. B · Physiological needs
2. D · Selling products or services to other businesses
3. B · Improve a website's position in unpaid search results
4. B · Adaptation
5. C · Owned media
6. A · Lifestyle, values and personality
7. A · It is a leading question that pushes respondents towards agreement
8. C · Customer acquisition cost compared with customer lifetime value
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