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Name: ____________________ Date: ____________
1.Easy
Which of these is an example of secondary research?
AObserving customers in a store
BReading a published industry report
CRunning a focus group with customers
DSending a new survey to shoppers
2.Easy
Primary research is:
AData collected for the first time for a specific purpose
BData that was already collected and published by others in reports
CGovernment statistics
DData from competitors' websites only
3.Easy
Public relations (PR) mainly aims to:
ASell products face to face
BSet the price of new products
COffer short-term price discounts to boost sales volume quickly
DBuild goodwill and manage the organisation's reputation
4.Medium
A small firm makes premium climbing gear and targets only serious climbers. Which targeting strategy is this?
AMicromarketing for each individual
BConcentrated (niche) marketing
CUndifferentiated (mass) marketing
DDifferentiated marketing
5.Medium
Positioning refers to:
AThe order of products in a catalogue
BThe geographical location of the company
CHow a brand is perceived relative to competitors in customers' minds
DWhere products are physically placed on shop shelves and in store displays
6.Medium
A "push" promotional strategy focuses on:
ACreating end-consumer demand through mass advertising so customers ask retailers for it
BPromoting the product to intermediaries such as wholesalers and retailers
CLowering prices online only
DUsing word-of-mouth exclusively
7.Hard
A company advertises a product as "eco-friendly" without evidence, while only a minor part is recycled. What is this practice called?
ASocietal marketing
BGreenwashing
CGreen product development
DCause-related marketing
8.Hard
An online shop randomly shows half of its visitors a new checkout page and half the old one. Why is random assignment important?
AIt guarantees that the new page will win
BIt makes the test cheaper than a survey
CIt makes the groups comparable, so differences in conversion can be attributed to the page
DIt removes the need to measure conversion rates
Answer key
1. B · Reading a published industry report
2. A · Data collected for the first time for a specific purpose
3. D · Build goodwill and manage the organisation's reputation
4. B · Concentrated (niche) marketing
5. C · How a brand is perceived relative to competitors in customers' minds
6. B · Promoting the product to intermediaries such as wholesalers and retailers
7. B · Greenwashing
8. C · It makes the groups comparable, so differences in conversion can be attributed to the page
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