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Name: ____________________ Date: ____________
1.Easy
The marketing concept holds that a company should:
AIdentify and satisfy customer needs better than competitors, at a profit
BProduce as efficiently and cheaply as possible and sell whatever it makes
CFocus only on improving product features
DUse aggressive selling to push products onto customers
2.Easy
A target market is:
AEvery person in a country
BThe competitors a company chooses to compete against
CThe segment a company chooses to serve
DThe shops that sell the product
3.Easy
A focus group is:
AA small group discussion about a topic, guided by a moderator
BA large online survey with closed questions and a random sample
CA sales team that focuses on one region
DA statistical method for forecasting sales
4.Medium
A customer is buying a first new car. How does this high-involvement purchase usually differ from buying a pack of chewing gum?
AThe buyer searches for more information and compares alternatives carefully
BThe buyer skips the evaluation stage
CThe buyer is not influenced by the brand at all
DThe buyer decides on impulse at the checkout
5.Medium
Two established brands from different companies jointly market one product, such as a credit card carrying an airline's brand. This is:
ACo-branding
BMultibranding
CBrand extension
DLine extension
6.Medium
Positioning refers to:
AHow a brand is perceived relative to competitors in customers' minds
BThe geographical location of the company
CWhere products are physically placed on shop shelves and in store displays
DThe order of products in a catalogue
7.Hard
An airline can buy a certain aircraft model only from one manufacturer, and switching to another model is very costly. In Porter's five forces, what does this mean?
AHigh bargaining power of suppliers
BHigh bargaining power of buyers
CHigh threat of new entrants into the market
DLow bargaining power of suppliers
8.Hard
Geoffrey Moore's "chasm" in technology markets refers to the gap between which adopter groups?
AInnovators and early adopters
BLate majority and laggards
CEarly adopters and the early majority
DEarly majority and late majority
Answer key
1. A · Identify and satisfy customer needs better than competitors, at a profit
2. C · The segment a company chooses to serve
3. A · A small group discussion about a topic, guided by a moderator
4. A · The buyer searches for more information and compares alternatives carefully
5. A · Co-branding
6. A · How a brand is perceived relative to competitors in customers' minds
7. A · High bargaining power of suppliers
8. C · Early adopters and the early majority
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